At NutriPetz, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website or purchase our products. By using our website, you agree to the practices described in this policy.
1. Information We Collect
We may collect the following types of information:
a. Personal Information
- When You Register or Purchase: Name, email address, shipping address, billing address, phone number, and payment information.
- When You Contact Us: Information you provide when reaching out to our customer support team.
b. Non-Personal Information
- Device Information: Browser type, IP address, operating system, and device type.
- Usage Data: Pages visited, time spent on the website, and other diagnostic data.
2. How We Use Your Information
We use the information collected for the following purposes:
- Order Fulfillment: To process and ship your orders and to communicate with you about your purchase.
- Customer Support: To respond to your inquiries and provide assistance.
- Marketing: To send promotional emails about new products, special offers, or other updates (with your consent).
- Website Improvement: To analyze website usage and enhance your experience.
3. Sharing Your Information
We do not sell, trade, or rent your personal information to third parties. However, we may share your information with:
- Service Providers: Payment processors, shipping companies, and other third-party providers necessary to fulfill your order.
- Legal Obligations: If required by law or in response to valid legal requests.
- Business Transfers: In the event of a merger, acquisition, or sale of assets.
4. Cookies and Tracking Technologies
We use cookies and similar technologies to improve your browsing experience and gather information about website usage.
Types of Cookies We Use:
- Essential Cookies: Necessary for website functionality.
- Performance Cookies: Help us understand how users interact with our site.
- Marketing Cookies: Used to deliver relevant advertisements.
You can manage your cookie preferences through your browser settings.
5. Data Security
We implement appropriate technical and organizational measures to protect your information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
6. Your Rights
You have the following rights regarding your personal information:
- Access: Request a copy of the personal data we hold about you.
- Correction: Update or correct inaccuracies in your information.
- Deletion: Request the deletion of your personal data, subject to legal or contractual obligations.
- Opt-Out: Unsubscribe from marketing communications by clicking the “Unsubscribe” link in our emails or contacting us.
To exercise your rights, contact us at support@nutripetz.com.
7. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. Please review their privacy policies before providing any information.
8. Children’s Privacy
Our website is not intended for children under the age of 13, and we do not knowingly collect personal information from them. If we learn that we have collected data from a child under 13, we will delete it promptly.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with the “Last Updated” date at the top. Continued use of our website after changes are made constitutes acceptance of the updated policy.
10. Contact Us
If you have any questions or concerns about this Privacy Policy or how we handle your information, please contact us:
NutriPetz
Email: support@nutripetz.com
Phone:
Address: