Welcome to NutriPetz! These terms and conditions govern your use of our website and the purchase of our products. By accessing our website or purchasing our products, you agree to comply with these terms and conditions. Please read them carefully.
General Information
NutriPetz is a pet supplement brand specializing in products for dogs and cats. We are based in the United States and sell our products exclusively within the U.S. All references to “we,” “us,” or “our” refer to NutriPetz.
Eligibility to Use
You must be at least 18 years old to purchase products or use our website. By placing an order, you confirm that you meet this requirement.
Product Information
- Use of Products: NutriPetz supplements are formulated specifically for dogs and cats. They are not intended for use by humans or any other animals.
- Consultation: Always consult your veterinarian before introducing new supplements to your pet’s diet, especially if your pet has any pre-existing health conditions.
- Disclaimer: Our products are not intended to diagnose, treat, cure, or prevent any disease. Results may vary depending on the pet.
Ordering and Payment
- Pricing: All prices listed on our website are in USD. Prices are subject to change without notice.
- Payment Methods: We accept major credit cards and other payment methods as listed at checkout.
- Order Confirmation: Once your order is placed, you will receive an email confirmation. Please review your order details carefully.
Shipping and Delivery
- Shipping Locations: We currently ship only within the United States.
- Processing Time: Orders are processed within 1-3 business days.
- Delivery Time: Shipping times vary depending on your location and the shipping method selected at checkout.
- Shipping Charges: Shipping fees will be displayed at checkout.
- Lost or Damaged Packages: NutriPetz is not responsible for packages lost or damaged during transit. Please contact the shipping carrier for assistance.
Return & Exchange Policy
At NutriPetz, the health and safety of your pets are our top priority. Due to the nature of pet food and supplement products, we do not accept returns. However, if you receive a damaged or incorrect item, we are happy to offer an exchange.
To be eligible for an exchange:
- The product must be unused, unopened, and in its original packaging.
- You must report the issue within 7 days of receiving your order.
- Proof of damage (photos) or incorrect product must be provided.
Use of the Website
- Content: All content on our website, including text, images, and product descriptions, is the property of NutriPetz and may not be used without permission.
- Prohibited Use: You may not use our website for illegal purposes or to violate any applicable laws.
Limitation of Liability
NutriPetz shall not be liable for any indirect, incidental, or consequential damages arising from the use of our products or website. Our maximum liability is limited to the purchase price of the product.
Privacy Policy
Your privacy is important to us. Please refer to our Privacy Policy for details on how we collect, use, and protect your information.
Changes to Terms and Conditions
We reserve the right to update or modify these terms and conditions at any time without prior notice. Any changes will be effective immediately upon posting on our website.
Contact Us
For any questions or concerns, please contact us at:
NutriPetz
Email: info@nutripetz.com
Phone: +1 (818) 799 6552
Address: